Q: What products do you offer? A: We supply a wide range of high-quality workwear and sportswear, including uniforms, safety gear, branded team kits, training apparel, and custom clothing solutions for businesses and clubs.
Q: Do you offer custom branding or embroidery? A: Yes! We provide professional embroidery, printing, and custom branding services to personalize your gear with logos, names, and more.
Ordering
Q: How do I place an order? A: You can place your order directly through our website or get in touch with our sales team for bulk or custom orders.
Q: Is there a minimum order quantity? A: Yes, we have a minimum order quantity of 10.
Q: Can I get a sample before placing a large order? A: Yes, we offer samples for most items. Get in touch to discuss your needs and sample availability.
Q: How long does delivery take? A: Depending on the design and volume, This will clarified at order stage.
Q: Do you ship internationally? A: Currently, we primarily ship within the UK. For international orders, please contact us to discuss options.
Q: How much does shipping cost? A: Shipping costs vary depending on order size and location. You’ll see the final cost at checkout or in your quote.
Returns & Exchanges
Q: Can I return or exchange an item? A: Yes, we accept returns for unworn and unbranded items within 14 days of delivery. Custom-branded items are non-returnable unless faulty.
Q: What if my order is incorrect or faulty? A: If you receive a faulty or incorrect item, please contact us immediately and we’ll arrange a replacement or refund.
Custom Orders
Q: What file formats do you need for logos or designs? A: We prefer vector formats such as .AI, .EPS, or high-resolution .PDF files. If you’re unsure, our team can help.
Q: Can you help with design work? A: Absolutely! Our in-house design team can assist with creating or adjusting artwork for embroidery or printing.
Contact & Support
Q: How can I contact customer support? A: You can reach us via email, phone, or through our website’s contact form. We aim to respond within 1 business day.
Q: What are your customer service hours? A: Our team is available Monday to Friday, 9am–5pm.
